Shipping Policy

Welcome to Chidanand. We are committed to delivering your order safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Mondays or public holidays.

  • During festivals, product launches, or promotional periods, processing times may be slightly longer.

Shipping

  • We currently ship across India.

  • Orders are dispatched through trusted courier partners to ensure safe and timely delivery.

  • Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

Estimated Delivery Time

  • Maharashtra: 3–6 business days

  • Major Cities: 3–7 business days

  • Other Locations: 8–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been dispatched, you can track its status using the tracking details shared with you.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the parcel, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Address

Please ensure that your shipping address, mobile number, and PIN code are correct before placing an order. Chidanand is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Tampered Packages

If the package appears damaged or tampered with at the time of delivery:

  • Please do not accept the package.

  • Take clear photographs of the package.

  • Contact our customer support immediately with your order details.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Chidanand Customer Support

Email: chidanand.spirituality@gmail.com

WhatsApp: +91-9156164596

Business Hours: Tuesday to Sunday, 10:00 AM – 5:30 PM (IST)